Pay a Bill

Coronavirus Billing Updates

The safety and well-being of our patients and staff is our top priority at Children’s Specialty Group. Our office will be following the CDC recommendation of reducing staff population within in the office. This proactive measure is aimed to limit the possible spread of the coronavirus and keep our patients and staff safe.  As a result there may be high call volumes and delayed time for returning calls.  We will continue to provide efficient responses and thank you for your patience and understanding during this transition period.

Online Payment Portal

Welcome to Children’s Specialty Group’s (CSG) on-line payment portal, a secure and easy way to manage payment of your CSG medical bills. Our goal is to make this process as simple and convenient as possible should you have a billing question or concern please visit our Frequently Asked Questions (FAQ) section for assistance or contact customer service directly at 757-668-7200.

  • You will need to have your account number and online bill pay code, which is located on your statement.
  • This patient portal will retain your payment history for you to view at any time.
  • You may also request an “e-statement” in lieu of paper statements. This can be set up as you register on the on-line portal.

Pay My Bill

Customer Service by Phone




You may contact our helpful customer service representatives should you need assistance in setting up your page.

Customer Service by Email




You have the additional option of sending your billing questions directly to our expert customer service team.